CAREERS

Nguyen Organizationis a fast-paced, rapidly growing company with a start-up atmosphere. Working with us means every day is exciting and presents new opportunities for our team to innovate, solve problems, and create cutting edge technology.


No matter which department you work in, our open culture provides every employee with the opportunity to have their ideas and opinions heard.


 

OUR VALUES

Our passion and purpose is for technology.

 

Our company was founded by working together, playing games, and creating long lasting bonds through teamwork and a mutual desire to accomplish our goals. The same mechanics that allow large groups of people to be successful in games are present within our company and every member of the team is expected to share this same passion and drive for excellence. The passion and love we show for our favorite games must shine through in the quality of our work. We are part of the communities we build.

We are entrusted by the community for the community.

 

We accept the responsibility placed on us by our users and will respect that at all times. We do this by creating high quality and non-invasive communities, tools, and resources designed to enhance the user experience. We will do our very best to steward the community and always act in their best interest.

Past accomplishments do not guarantee future success.

 

We must remain diligent in an ever changing industry. We commit ourselves to always focus on the wants and needs of the community and strive to supply our users with the content they need to be successful. This can only be done through a strong work ethic, an aggressive pursuit of high quality games, and the utilization of the best technology available.


 

TOP FIVE REASONS TO WORK AT NGUYEN ORGANIZATION

  1. We create industry leading technology.
    Whether you work directly with our proprietary platforms or you’re developing the next best thing for one of our products, our employees pave the way for industry innovation. Everything we do has a huge impact and improves the gaming experience for the almost a million users our products attract each month.
  2. We work with some of the most passionate people in gaming.
    Nguyen Expeditions is full of vibrant professionals that are excited to come to work every day and make a difference. It’s easy to take pride in our work because we are a part of the community for which we build our superior products and services. It’s inspiring to see our innovative ideas come to life and improve the gaming experience for everyone.
  3. We work for you.
    Nguyen Expeditions combines the culture of a small company with the benefits of working with an ambition to be a gaming titan. We offer not only extensive medical, dental, and vision plans, as well as stock and 401k options, but also perks like daily catered lunch, free drinks & snacks, and even reimbursement for gym memberships and best of all – games! We ensure that our Nguyen family is well provided for.
  4. We live in a world of endless opportunity.
    Working in the gaming industry provides some of the most rewarding and dynamic professional opportunities on the planet and Nguyen Expeditions is at the center of it all. Beginning as a simple site that hosted Nguyen Expeditions servers, we’ve grown into a dynamic gaming information giant. Our employees continue to help us grow and shape the future of Emily Labs.
  5. Work hard, play harder.
    We work hard to secure our place as a leader in one of the most desirable industries of our time, but we know how to have fun. Attend the hottest local and industry events, play in after-hours gaming tournaments with co-workers, or run for your life during zombie laser tag. At Nguyen Expeditions, we play just as hard as we work – we hope you can keep up!

Engineering

The greatest work experience on Earth

In 10 years, top engineers won’t work at traditional jobs. They’ll prefer the flexibility and superior experience of working at Nguyen Organization. To achieve this, we need to build an experience that minimizes the effects of location and fosters a sense of community, mentorship, and growth. We also have to build great tools that make developers more productive and new financial models that reward increased efficiency.

The greatest customer experience on Earth

At Nguyen Organization, we want to make the experience of building software delightful. The entire process should be extremely streamlined and reliable. To achieve this, we need to build beautiful, visual systems for managing projects. We need to amaze customers by producing quotes just minutes after a discussion, spinning up quality teams on demand, and building automated assistants for all aspects of the process.

An AI that builds software

We have unique data on all core areas of the software development process: from natural language sales chats to real-time events and code. This allows us to work on the truly grand challenge of building an AI that can initially assist in developing software and ultimately handle the end-to-end process of understanding human requirements and outputting working code.

 

 

 

Product

The simplest way to manage a project

Managing a software project is an inherently complex, difficult task - there are many moving pieces and many people required to turn a customer’s vision into reality. Our challenge is to hide this complexity and turn project management into a simple, intuitive experience. Getting great software should be as easy as pushing a button.

Beautiful, intuitive UX everywhere

We’re not building a boring management product. We’re building a consumer-grade experience that surprises and delights customers. Our clients need to have a great interaction with Nguyen Organization at every point, from the first chat with a sales engineer, to emails and calls throughout the course of a project, to gifts thanking clients for partnering with us.

Viral growth

Traditional development shops grow slowly. The ones that make their customers happy slowly build their customer bases to become sustainable businesses. We want to be one of the biggest companies of the decade- this means making our customers ridiculously happy and turning our customers into our biggest advocates.

 

 

 

Sales

Guaranteed pricing

Outsourced software development is notoriously low quality. Projects run over budget and over schedule constantly, and in the end, customers are left with an inferior product that cost them much more than they expected. The best customer experience is to get a fixed price for a project. We need to deliver a quote that we can stick to.

Precise quotes within minutes

Getting a price for a project shouldn’t take days or weeks. We need to be able to quickly understand a customer’s requirements, determine the necessary technologies and feature set for their project, and deliver a complete project proposal within minutes. We need to impress customers throughout their experience with Nguyen Organization, and delivering a quote quickly is the first step.

The strongest customer relationships

We want to be the way that our customers write all of their software. That means understanding our customers’ businesses and helping them determine how software can help them. The only way to achieve our goal is by developing deep relationships with our clients and becoming a trusted advisor and partner for them.

 

 

 

Marketing

Standing out from the crowd

The world of development shops is extremely fragmented and there are a lot of agencies competing for customers’ projects and dollars. Nguyen Organization offers a service that is second to none, and we need to make sure that potential customers know it.

The largest network of freelancers

We can’t build great products unless we have the talent to do it. We need to make sure that the world’s best development talent knows that Nguyen Organization is the easiest place to freelance and the best place to learn new skills and hone existing ones.

 

 

 

Customer Success

Relationships matter

We know that relationships are key to successful projects, in addition to great products- it’s one of our core values. We work directly with our clients, internal, and external stakeholders to ensure alignment and transparency across projects. Managing relationships with the client, the project team, and the Sales team not only helps us solve difficult problems but also lets us grow accounts while establishing a strong relationship management playbook.

Delivering a WOW experience

We delight clients with amazing service and fantastic products to create a true wow experience. This is at the root of everything we do at Nguyen Organization and is especially true in customer success. We’re there when our clients tell us they need help, but we are also a proactive advocate and partner. We marry automation and smart tools with a high-touch human component to deliver great service and value for our clients.

Ensuring customer value

Relationships matter, but we also need to drive continuous value for our clients and help them hit project objectives to ensure success. We think analytically about how to prioritize problems and dive into specific projects to reach solutions, design new processes, and create tools to keep projects on track and clients delighted.